I would just like to say a massive thank you to Joe from the deals and packages department based in Glasgow. I phoned up to see if there was anything he could do for me regarding bringing down my monthly payment as it was about to increase. Joe was very helpful and friendly and managed to offer me a better deal along with introducing me to Sky mobile as well as adding on Sky movies to my package at a better rate. I am very impressed with his customer service, it's nice to deal with someone on the end of the phone who was so helpful. Also I wanted to add that I am having to leave a comment on here as the customer service survey never came through on my e-mails so I hope this feedback reaches him.
