Hello Sky,
Having recently upgraded my sky service to sky Q I have to say I am less than impressed, broadband speed seems to have decreased, wifi connection worse, sky Q box disconnected, mini box not working etc etc.
So I finally decided to call sky & endure the wait & endless questions trying to stop me from talking to a human being, thank goodness I persevered as I finally got through to Naz (I think), he has restored my faith in sky, he was humorous, helpful & above all really knowledgable, he spend well over 45 minutes on the phone & re-setup my complete system which now seems to be working superbly.
Please give Naz my thanks & he deserves to be employee of the month in my opinion.
Great work Naz keep up the good work.