Hey there im karen.
I was recently on the phone to a lovely pair of customer service advisors.. they were called hidi and james.
hidi was absoulety fantasic and really lovely on the phone, she was able to get to the bottom of my problem and directed me to the correct team.. many thanks hidi!
she directed me to james who helped so much! he helped me get my bill's back in control and was so lovely!
fair to say these two need credit and my many thanks to them!
thank you again
Karen
