Raduslav was amazing

Raduslav supported me today with a billing issue and I wanted to formally recognise the outstanding service he delivered.

 

He resolved the problem quickly and efficiently, explained everything with absolute clarity, and provided a level of detail that gave me full confidence the matter was properly sorted.

 

He was professional, friendly, and proactive throughout the interaction. It’s rare to experience customer service that genuinely exceeds expectations, but Raduslav absolutely did.

 

A real credit to Sky — please pass on my sincere thanks.

 

24/02/2026 - 18:44

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hi @frasers 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks
Sarah 
Community Moderator

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