Re: Quality Service! - Status changed to: We’re Finding your Staff Member

Intitally I was agrivated because I couldn't get the current half- price broadband offer on-line with nine days to go on my current contract.

Biting the bullet, I rang Sky on thier 0330 number. After answering the "Robot" questions, and without enduring any irritating "Muzak" I got straight though to a human being!


This  confident, clear speaking person listened to my request, and after a few checks said., "Ok can do that now, No Problem!" - My flabber was well & truly garsted!😂

Sure enough, received an info email almost instantly, and a conformatory one soon after!
Shortly after, my account was updated!

Interaction with Sky, or any company come to that,  should always be like this!

As long as the billing works ok, and I don't get disconnected during change of contracts, all will be fine! - Thanks!😃

 

 

 

4 Comments
Status changed to: We’re Finding your Staff Member
 

Hi @Alanb4 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 

Thanks

 

Kirsty

Community Moderator 

Status changed to: Mission Accomplished
 

👍

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