Wanted to send thanks to Nicola from the inbound technical team. They worked through all my many questions, helping to answer them all in such a friendly and polite manner with very detailed and informative responses.
Thanks to Nicola for their exceptional customer service, we spoke on the phone today at 4pm ish and it was a very noteworthy because you made my experience truly delightful. Your professionalism, patience, and willingness to go above and beyond did not go unnoticed which is why I wanted to send this. The conversation flowed was, engaging and we had a few jokes along the way... A true credit to the team, I'm grateful for your assistance so cheers once more Nicola, I hope you get this extremely positive feedback.
