I spoke with a lovely lady at 2.15pm uk time on Saturday 21st June when calling about my renewal. (I know her name began with a Y but I forgot to jot it down!). She was extremely pleasant, polite and a joy to talk with.
If you could give her a big shout out for not only doing a wonderful job with helping me renew all of my subscriptions but in such a friendly and positive way ensuring I was happy and comfortable with any changes.
10/10 from me and I hope I get to speak with her next time I renew. Thanks again. Amanda
