This evening I had the absolute pleasure of speaking to Leilla@SkySheffield. What an incredibly friendly, helpful and professional member of Sky staff. She was an absolute pleasure to deal with from beginning to end, empathetic and understanding, Leilla put my mind at ease and dealt with the issue without a fuss.
Her customer centric approach and friendly nature make her a real asset to Sky. Thank you Leilla, from one customer service adviser to another, you went above and beyond and it was very much appreciated.
Michelle x
