Lola is amazing !

I have been calling sky for the past 18 days and getting the same answers and getting no were as my internet didn't work as I was calling on the last call I was really annoyed as my issues just wasn't been sorted and Lola answered my call and actually listened to what I was saying 2 hours after my call I have engineers out and my issue was sorted witch could have been done the first time I called but they sent the wrong engineers that never actually turned up !! 
Lola said what other employees have also told me that she was doing eve thing she could the only difference is SHE ACTUALLY DID DO EVERYTHING SHE COULD AS SHE ACTUALLY HELPED ME !! 

she is a credit to the company and was so kind and understanding and deserve everthing good and deserves recognition I hope this gets to her !! What an angel 

 

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Status changed to: Mission Accomplished

Hi @Jade331 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks
Sarah 
Community Moderator

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