We have been having trouble with our sky box, every morning after the box had gone into deep sleep mode we had trouble every morning, all our recordings were deleted, series links kept dissapering, kept waking upto no signal, kept having to sync the remote, this went on for weeks. Rang sky on Thursday night at 6pm, told them what was happening, no problem they said, a new box arrived the next day at 1pm and didn't cost me a penny. I wish I had rang them earlier now, thanks, great service.
