Mobile - SIM problems

[wjretep Level 1 Badge]

My thanks to all the Sky employees (home and abroad) I pestered about my sim failing to work. I thought I was going to have to leave Sky Talk and even requested a PAC code .... for 3 days I talked at least once a day to Sky staff and even got the escalation team involved ... but it was all solved when I was advised to take out the old sim and replace it with a new one.

All I want to do in this email is give a big thankyou to all . I'm sorry I do not recall individuals names.