I cannot thank Ikran enough

I called to cancel my TV subscription where I was transferred to Ikran, she immediately was very helpful Ikran wanted to make sure I was made aware of my options and explained everything so clearly, before I made my decision. After an amazing call with Ikran I decided to keep my TV subscription.

I would like to say a special thankyou to Ikran for being an amazing Agent with suburb customer service, she is kind  understanding gives you her time you dont feel rushed to make decisions, she is an absolute asset to your company and should be recognised for how amazing she does her job. Thankyou again Ikran. 

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Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hi @Rox4 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks
Sarah 
Community Moderator

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