Great service

I just wanted to say thank you for the great service I received from the member of staff I spoke to on Sunday 19th July.

I had an issue with my internet so I was without internet for seven days at this point. When I spoke to this staff member they were very professional and did everything they could to help resolve the problem. My internet was back up and running the following day. The staff member also said they would follow up with a phone call to me today (26th July) the staff member did follow up with the phone call as advised.
Excellent professional service from this staff member , thanks again. 

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Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hi @VJE1 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 


Thanks
Sarah 
Community Moderator

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