Fixing a Netflix access problem.

[BrianW999]

Today, Sunday 9th March I contacted your help desk to fix a problem with not being able to set English as my preferred language when opening Netflix on my TV.

I was connected to an employee in Bangalore, India, Mr Shuaib Khan and began a complicated 2 hour + conversation. Mr Khan went out of his way to solve my problem and I would like you to place on his record my gratitude for his excellent work today.

thank you,

Kind regards,

Mr Brian Whitelegg.

[BrianW999]

Please action my thank you.

[BrianW999]

My problem was that the Netflix app was opening in a foreign language (Indonesian !)

[SpaceSparkie]

Hi @BrianW999 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Sarah 

Community Moderator