HI, I have recently upgraded to full fibre with Sky following the end of my previous contract. The internal works to my property carried out by OpenReach went ahead as planned but the installation was halted due to a blockage with the external ducting preventing the cable from being pulled through.
Unfortunately OPenReach have failed to turn up 3 times when they have been booked in meaning I have had to contact Sky complaints several times.
Every member of Sky staff I have spoken to has been so helpful, professional and eager to help. I really rate their level of service
Thank you to all those I have contacted
