Good morning, I wanted to share my recent experience with sky. My sky had been crashing so they booked an engineer visit. Tuesday 11th NW10 8-10am. So my visit started with a telephone call from a lovely cheery female voice saying she was on her way (never happened before unless late) then when she arrived I was blown away by her bubbly personality and how engaging she was. We had a good conversation about what was wrong and she fixed everything. This visit was especially lovely for me as it was very comforting to have a female as I live alone. Not that male engineers are not lovely but for me this was perfect. Thankyou my lovely (sorry forgot your name). You were amazing and thankyou for your empathy and your cheery personality. You made my day.
