We would like to send a message of thanks to our Sky engineer, Jess who visited us tonight, on the hottest day of the year so far, to check our connection and figure out why our connection with dropping.
Jess was very patient with myself and my parents as we had technical questions and also wanted to show her pictures of the grandchildren. Jess I was very kind and patient, especially for such a late visit and in extreme heat.
My parents enjoyed hearing how she became part of the team at Sky loves her job as she ran tests and installed a new router.
We appreciated Jess staying past 8:00 p.m. to ensure that our new router was connected and everything was up and running. Jess is very thorough and happy to share knowledge about the systems. She is an absolute asset to the company and such a kind, considerate and polite young woman an absolute credit to your team.
Thank you, Jess!
Many thanks,
The Curtis family
