The Engineer who called from Sky was fantastic and sorted my problen
with connectivity.
She was polite informative and really pleasant. Extremely knowledgeable and explained what she was doing and why.
It is rare that such good service is enjoyed, and Sky do have there critics,however with people like this young lady they should get more positive responses.
I hope my comments reach decision makers in Sky as this lady should progress within the company.
If it was my decision she would be a Trainer