Fabulous customer service

I rarely have positive reviews from my calls with sky (going on 10 years) however the lady who helped me yesterday was a 10+! She went above and beyond at the very end of the day to sort our account and even ensured I got what I was due back in less than 24hours which is amazing. I am gutted I missed her call as I would have loved to have thanked her personally. I did try ringing and getting back through to her but it seemed impossible 🤷‍♀️🙄 So Karen H you are the best person ever and I hope the rest of your team follow suit for future calls! I hope this gets back to you somehow

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Status changed to: Thanks Submitted

Hi @AdamAlanna 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

 

Sarah 

Community Moderator

Status changed to: Mission Accomplished
 

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