Exceptional service - Status changed to: We’re Finding your Staff Member

[Tuffty Level 1 Badge]

I was helped today by Hassan from Sheffield. He was fantastic. He found out I had a connectivity issue with my Sky Fibre, and promptly arranged a Open Reach engineer to come on Tuesday 24th of December between 1 & 6 PM. He also gave me a credit for one month's internet. Which I was very happy with. He also took time to look at my phone, and other devices I have, explaining everything as he was doing his job. Nothing was too much trouble. Very Happy. 

[Kelsingra Sky Employee Badge skyemployee Created with Sketch.]

Hey @Tuffty 

  

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Fanni 

Community Moderator