After spending days trying to fix my WiFi connection, I spoke to one of your colleagues who gave me some tips and my wifi signal is now excellent!
Not only he was very helpful, but also perfectly efficient, intuitive and understanding- excellence in action.
Unfortunately I was not able to catch his name, but it was regarding my account [removed]
please pass on my thanks! I have attached a photo of the time I called in, hoping that you will be able to find the advisor and thank him for me!
He is a true asset to your company!
Moderator note: removed personal information