Hi, Sky, I had an engineers visit on 06/04/26, and I would like to thank him (Neil) for swapping out my Sky Q box. Unfortuantely, There was also a problem with my Samsung one connect, which proved impossible to solve. I would like to message Neil to tell him that the problem was a damaged 'invisible' connector. I fitted a new one and got Sky back straight away. Thanks, Neil. Regards, George.
