I've just been talking to a member of your team. Kirsty. She was able to assist me with my billing problems and was extremely helpful and professional. I think I cut the call off too early to answer the questionnaire or whatever (whoops), but felt I must pass on my thanks to her and to let you know what a credit she is to your customer service staff! This has honestly been the best experience I have had when calling sky. (Having been a customer for 20 years, I've spoken to a few people there). Having literally been frustrated when calling a different company minutes beforehand, Kirsty was precise, understanding, professional, friendly, kind, considerate and a refreshing joy to interact with. Thank you so much!
