Customer service review

I accidentally hung up on a call I just had to help me set up fibre broadband. I have forgotten the man's name as he spent a while helping me and explaining everything clearly and was very friendly which I really appreciated and wanted to give him a 10/10 review. I believe he is new to the team, my call started at 2:15pm today. The total call lasted 1 hour 5 minuites. I'm unsure if this can get passed on to him and his team but I wanted to try! 

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Status changed to: Mission Accomplished

Hi @Yasmin01 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 
Thanks
Sarah 
Community Moderator

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