Changing sky account details following bereavement - Status changed to: We’re Finding your Staff Member

[Alice52]

I called Sky on Sunday 28th April at about 11am. My husband has passed away and I needed to change the Sky account details and was concerned about the cost of the current package. I cannot thank the man I spoke to enough for making the process easy and not at all as distressing or difficult as I was anticipating. He sorted everything out and made me far less anxious. In a difficult call subject he really was a superstar ⭐️

[Kelsingra]

Hey @Alice52 

  

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Fanni 

Community Moderator