Call to sky on 19th July - Status changed to: We’re Finding your Staff Member

[Ian1122]

I would like to express my gratitude to the exceptional call handler who skillfully addressed my complaint on 19th July. After enduring numerous frustrating calls and unsuccessful attempts to resolve the issue, I had grown increasingly disillusioned with Sky. However, this remarkable individual truly listened to my concerns and took decisive action to resolve the matter. Their dedication and professionalism not only resolved my complaint but also restored my faith in Sky's reputation.

[Kirsty+S27]

Hi @Ian1122 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks

Kirsty

Community Moderator