On the 15th April onw of your Sky Engineers, Darren, came out to my address as I had no signal for BBC2 and some of the pictures on my recordings were distorted. Darren never stopped trying to sort out the problems and in the end he found that a wire that was connected to the sky dish had been badly freyed so he had o replace it. Please pass my thanks to Darren who is always very pleasant and extremely helpful and I recommend that Darren should be commended. Thank you.
Mrs Angela Long
