I recently had to contact you on behalf of my sister who recently lost her husband. From the first minute we spoke to Darren (Im sorry we didnt get his surname) , he was so empathectic, professional and made us both feel at ease. He changed the Sky broadband into my sisters name and cancelled her late husbands Sim card with you, and also manged to reduce her monthly payments. Great customer service at a very difficult time for us. Thank you Darren
