I phoned today as 3 contracts are due to expire, checked offers online and wasn't in my best interest to stay with sky as affects weren't great. Not only was Courtney well spoken and easy to understand but she was very helpful and went out of her way to find better offers for me so in the end I doubled my data and signed up to another 12 months, so Better data plan so won't run out and can roll over data to my sons if needed. Thank you so much for your help and I'm happy to stay with sky because of helpful and professional staff like this! Amazing service and thanks again Courtney you really do deserve the positive feedback as you are doing a fantastic job! Have a great day!