Website crashing

[Tania30]

I've been trying to buy a laptop for the past 24 hours but every time I try to check out the website crashes and says technical error. I've tried different devices and clearing cookies but it doesn't work. Anyone else experiencing this or know what to do?

[Annie+UK]

Have you tried:

• Running in a private window
• Running with all addons disabled

[Tania30]

Yes I've tried both and still does not work. Very frustrating. 

[Annie+UK]

Are you using a VPN?

[Tania30]

No I'm not do I need to be? 

[Annie+UK]

No, VPN cause issues with Sky

You could try using mobile internet on a phone/tablet to bypass your home broadband

[Tania30]

Thanks, I've tried everything and it's still not working so I'm taking my money elsewhere. Thanks for your help!