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Discussion topic: Unexpected error

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Jimbo7
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This message was authored by Jimbo7 This message was authored by: Jimbo7

Unexpected error

‎29 Dec 2024 03:24 PM

I cant login after I put my details and last name in the sign in pages.

 

I've reset my password and it still doesn't work. Why?

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caesarome
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Re: Unexpected error

‎29 Dec 2024 04:10 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jimbo7 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:

https://www.sky.com/mydetails

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Jimbo7
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Re: Unexpected error

‎30 Dec 2024 03:33 PM

My surname is filled in, I don't have an option to add 'Mr' under 'Account Information'

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