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Discussion topic: Sky vip not working

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This message was authored by: Lucyc94

Message posted on ‎17 Sep 2025 08:33 PM

Sky vip not working

I joined sky, did my skyid logged on and on the app I can't access rewards. Just says join and then takes me back to the first page? Tries logging in and out and re downloading app no luck 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎17 Sep 2025 10:36 PM

Re: Sky vip not working

Posted by a Superuser, not a Sky employee. Find out more

@Lucyc94 

Are you new to Sky today ?

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This message was authored by: Lucyc94

Message posted on ‎18 Sep 2025 07:39 AM

Re: Sky vip not working

Yes, after I posted I thought it's probably because I am brand new and not fully set up yet 

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This message was authored by: caesarome

Message posted on ‎18 Sep 2025 08:34 AM

Re: Sky vip not working

Posted by a Superuser, not a Sky employee. Find out more

@Lucyc94 

If your servives have yet to be activated then you might need to wait until this has been completed before attempting to join and access the VIP area.

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Message posted on ‎18 Sep 2025 08:47 AM

Re: Sky vip not working

Thank you, I thought this might be the case and was trying to soon 

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