Sky Sports App F1 driver onboards not working

[keithhall]

Still not working here either

Open Sky sports app

There's a tile on the home page "live chinese f1 gp sprint, russell on pole for 3am start LIVE" but this just takes to a list of updated news feed like a website, not live tv

Clicking Watch shows a live motorsport section and in there is redLIVE CHINESE F1 GP:SPRINT - tapping that just shows the main feed with Key Moments

There is NO other on board view link anywhere I can find.

tried on multiple android devices also.

[RichT39]

Sorry you still don't have access to the other streams keithhall.

I was still suffering the "2 min Retry" issue throughout the whole Sprint. I checked a number of the streams to see if it was stream specific, but It was happening on the Live main feed, Driver Tracker, F1 Kids, Multiscreen, Onboard mix and all the driver streams I checked, so basically everything.

Very annoying having to hit retry all the time and it distracted from following the race action. Not looking forward to having to do the same thing for Qualifying later, and then the whole race tomorrow! Sort it out Sky!

[Em02]

I try to watch the f1 on the sky sports app however, it'll play for a little while before saying that watching on maximum devices keeps coming up. I have tried going off the app then back on, removing all the devices on the account and then trying and also uninstalling the app then reinstalling it but nothing seems to work. Any ideas on how to fix this?

[buzzlightyear99]

I'm getting this too. I've had it each session so far! Very frustrating and distracting away from watching the action.  Sort it out Sky!

[Em02]

Its happened to me every session apart from the Australian GP. Kept popping up during the sprint race this morning.

[buzzlightyear99]

I've had the watching on too many devices issue every session so far this week when I'm the only device signed in.  Very frustrating and distracting away from the action.  Get to listen to drivers radio for 2 minutes max then message appears, spend next age clicking each driver until it comes back for the next couple of minutes.  Sort it out Sky, this is shocking!

[keithhall]

How come some can get to onboards and others not? I think the onboard used to be a separate link in the watch section titled something like "Go on board with any driver" as well as the normal tv broadcast link (the latter being all I get now) ?

[RichT39]

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@Em02 wrote:

I try to watch the f1 on the sky sports app however, it'll play for a little while before saying that watching on maximum devices keeps coming up. 

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You aren't the only one - start here: Re: Sky Sports App F1 driver onboards not working 

[caesarome]

@Em02 @RichT39 @buzzlightyear99 

Are you the only one using the sports app as it is restricted to just the one stream.

[Em02]

This is happening to me. I was the only one signed it/actually using  the app at 3am this morning, had the maximum devices message come up. Even tried removing all devices then putting it on and still the same error 

[Em02]

I am - this was happening at 3am when the rest of the house is asleep. It also happened last week during the Australian Gp weekend. 

[Em02]

I have this issue but on Apple devices (both phone and iPad)

[RichT39]

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@caesarome wrote:

Are you the only one using the sports app as it is restricted to just the one stream.

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Yes, just me and and only on 1 device. I have the sky sports app installed on another device, but that wasn't even switched on at the time.

[JackieF1nut]

Did you select the F1 button on the home page before going to Watch? I know it sounds crazy but there are about 100 workarounds you hzvd to use...

[Em02]

I went in through the different routes and it continued to do it this