Discussion topic: Security on the app

This message was authored by Kendal1999 This message was authored by: Kendal1999

Security on the app

I have changed the password to my sky app as unauthorised people are accessing it but they can still get onto the app.


All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Security on the app

Posted by a Superuser, not a Sky employee. Find out more


First change your password:


Then go to this link:


If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off!

If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion