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Discussion topic: Netflix

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This message was authored by: DawnS

Netflix

I have a Netflix account which includes Netflix with adverts in the package.  Before i activated it my daughter was house sitting and logged on with her Netflix account.  Now sky/netflix think that it is my netflix that was activated i cant deactivate her account to activate mine have spoke to sky on the phone who went through some things but could not help.

So basicaly i wont my daughters details deactivated from my account and for me to be able to watch Netflix with my details.

please help

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This message was authored by: Mark39

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

From Sky's help:

 

"Please note: If you've linked the wrong Netflix account to your Sky account, you'll need to contact Netflix directly to update it."

 

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

 

 

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