So my Netflix has been hacked. They've changed my email and phone number. What can I do to fix this please. I pay for Netflix via Sky so the usual ways of recovering won't work.
So I pay by direct debit as a package. They need card details and name on card. They don't have that because sky must pay them I guess as I pay sky not them
I like being fobbed off. It's grreat. Maybe it was a mistake to use sky to have Netflix because this would have been fixed in a jiffy if I didn't have Netflix through sky. All they want is the card number I use to pay and the name on my card. I can't give them that because sky pays them
Cannot access netflix on my mobile and there is an unknown email on my details. I contacted netflix who said it looks like my email has been changed but I need to get my service I'd number. I cannot find this anywhere on my account. I'm concerned my details are going to an incorrect email
As your Netflix account might have been accessed you will need to contact Netflix themselves about this.
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