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Discussion topic: MySky App

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This message was authored by: KCC1770

Message posted on ‎13 Jul 2026 11:34 AM

MySky App

I have tried to log into MySky app several times today, but I always receive this message "your account is not authorised to access the MySky App" it was perfectly ok yesterday, I have tried deleting the app and re-installing and signing in fresh but to no avail.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Jul 2026 12:09 PM

Re: MySky App

Posted by a Superuser, not a Sky employee. Find out more

@KCC1770 

To confirm, you are not using a VPN or the private relay function if your device is an Apple one ?

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