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Discussion topic: My Sky app on new iphone

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This message was authored by: Plug50

Message posted on ‎07 Oct 2025 11:59 AM

My Sky app on new iphone

Hi

 

Just got a new Iphone14 and the My Sky app just goes to a 'Track your orders' screen and locks up on that. Tried uninstalling app and reinstalling it, but once signed in, same issue. Sky Go app working fine. Anyone help???

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This message was authored by: caesarome

Message posted on ‎07 Oct 2025 01:27 PM

Re: My Sky app on new iphone

Posted by a Superuser, not a Sky employee. Find out more

Is the software on your iPhone up to date and are you installing the latest version of the app from the App Store ?

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This message was authored by: Plug50

Message posted on ‎07 Oct 2025 01:32 PM

Re: My Sky app on new iphone

Yes and yes

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