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Discussion topic: Keep reviving this error when trying to use app making it impossible to do anything

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This message was authored by: Jadecain23

Message posted on ‎05 Jun 2026 02:41 PM

Keep reviving this error when trying to use app making it impossible to do anything

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Avatar for caesarome
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Message posted on ‎05 Jun 2026 04:17 PM

Re: Keep reviving this error when trying to use app making it impossible to do anything

Posted by a Superuser, not a Sky employee. Find out more

@Jadecain23 

If you are trying to place an order then you will have to call Sky.

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This message was authored by: Jadecain23

Message posted on ‎05 Jun 2026 05:47 PM

Re: Keep reviving this error when trying to use app making it impossible to do anything

So will it not work through the app at all? As it's a lot quicker than navigating by call? Is this a current issue with app 

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Message posted on ‎05 Jun 2026 07:20 PM

Re: Keep reviving this error when trying to use app making it impossible to do anything

Posted by a Superuser, not a Sky employee. Find out more

No idea what causes that issue but as you are not able to place the order due to it calling will be quicker.

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