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Discussion topic: Error message when trying to view messages

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Avatar for Laurensmith97
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This message was authored by: Laurensmith97

Message posted on ‎15 Oct 2025 03:50 PM

Error message when trying to view messages

Hi everyone,

 

im in desperate need to try and access my messages on the Sky App as I have broadband due.

 

please see screenshot of message, any help? 

IMG_9407.png

 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 Oct 2025 04:26 PM

Re: Error message when trying to view messages

Posted by a Superuser, not a Sky employee. Find out more

@Laurensmith97 

Are you logged in with the correct details so your main Sky ID and not anything else ?

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This message was authored by: Stuster+9390

Message posted on ‎16 Feb 2026 06:57 PM

Re: Error message when trying to view messages

Did you manage to resolve this I'm getting same error?

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