0

Discussion topic: Cant log in stuck on postcode

Reply
This message was authored by Kimmy39 This message was authored by: Kimmy39

Cant log in stuck on postcode

I ordered sky glass over the phone

 

Went to sign credit agreement but can't log in it's gets to postcode and then gets stuck and won't let you go any further this is on the app and website 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Cant log in stuck on postcode

Posted by a Superuser, not a Sky employee. Find out more

Have you tried entering your postcode without an gaps in it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Bubba68 This message was authored by: Bubba68

Re: Cant log in stuck on postcode

I have tried all ways to get past the postcode page. 
it's stuck. 

This message was authored by caesarome This message was authored by: caesarome

Re: Cant log in stuck on postcode

Posted by a Superuser, not a Sky employee. Find out more

@Bubba68 

What are you trying to do, login to an account, place an order or link an ID ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Bubba68 This message was authored by: Bubba68

Re: Cant log in stuck on postcode

Trying to log into the MySky app. Asked for email...all good. Asked for password....all good. Asked for postcode.....stuck. Tried all types of letters, spaces...not working. Only way to log in is through a server. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion