0
Discussion topic: Can only see my Sky Mobile info on MySky app. Can't see my Sky broadband info on my App
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Carla88
Message posted on 05 Feb 2026 03:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Can only see my Sky Mobile info on MySky app. Can't see my Sky broadband info on my App
I previously (and still currently) have Sky Mobile. I can see all my Sky Mobile info on MySky app.
I recenly got Sky Broadband.
However, I can only see my Sky Mobile info on my app. There is no sign of my Sky Broadband (e.g. contract, billing, etc) anywhere on MySky app.
How do I add My Sky Broadband to MySky app?
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 05 Feb 2026 04:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Can only see my Sky Mobile info on MySky app. Can't see my Sky broadband info on my App
Try following this help guide which should take you through what you need to do:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page