Discussion topic: Accessing My Sky App

This message was authored by: Kat75 · ‎10 Jan 2025

Hi I had a problem with my phone the other month so had to delete the My Sky App and reinstall it. The problem now is that it keeps telling me to set up my account and when I put my details in it does nothing and I cannot check my bills or check for upgrades!! Any suggestions? Thanks

This message was authored by: caesarome · ‎10 Jan 2025

Have you tried deleting the app again, rebooting your phone then installing it again ?

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This message was authored by: Lishep10 · ‎10 Jan 2025

I have the same issue and was on phone for 2 hours never had a solution now I cannot activate my sim

This message was authored by: Kat75 · ‎10 Jan 2025

I've switched off my phone and tried installing the app again but when I go in, it's telling me I have no products!! I've have sky tv, phone and broadband!! I might nip into the Apple shop and see if they can help!! 🤞🏻

This message was authored by: caesarome · ‎10 Jan 2025

@Kat75

Are you sure you are using the correct login details ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Accessing My Sky App

Accessing My Sky App

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