Hi I had a problem with my phone the other month so had to delete the My Sky App and reinstall it. The problem now is that it keeps telling me to set up my account and when I put my details in it does nothing and I cannot check my bills or check for upgrades!! Any suggestions? Thanks
Posted by a Superuser, not a Sky employee. Find out more
Have you tried deleting the app again, rebooting your phone then installing it again ?
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I've switched off my phone and tried installing the app again but when I go in, it's telling me I have no products!! I've have sky tv, phone and broadband!! I might nip into the Apple shop and see if they can help!! 🤞🏻
Are you sure you are using the correct login details ?
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