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Discussion topic: Accessing Disney+ subscription via ipad

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This message was authored by: Chezachuck

Accessing Disney+ subscription via ipad

I am trying to access my Disney+ subscription via the Disney+ app on my ipad but it is saying that I do not have a subscription when i am entering in my email address that is linked to my Sky subscription.  I have contacted one of the Sky agents and they initially said that I could access it on my ipad but then said this was done via the Sky Go app but that only gives you access to Sky channels and not the Disney+ subscription.

 

Anyone have an idea of how to get around this without having to pay for a seperate subscription with Disney+ just to watch the channels on an ipad?

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This message was authored by: MarkGoldsmith

Re: Accessing Disney+ subscription via ipad

Posted by a Superuser, not a Sky employee. Find out more

@Chezachuck wrote:

I am trying to access my Disney+ subscription via the Disney+ app on my ipad but it is saying that I do not have a subscription when i am entering in my email address that is linked to my Sky subscription.  I have contacted one of the Sky agents and they initially said that I could access it on my ipad but then said this was done via the Sky Go app but that only gives you access to Sky channels and not the Disney+ subscription.

 

Anyone have an idea of how to get around this without having to pay for a seperate subscription with Disney+ just to watch the channels on an ipad?


Worth double checking the email address you used when you linked your Sky and Disney + accounts together to verify it is definitely the same one that you use for Sky, as it is possible to link to an existing Disney + account or a Disney+ account with a different email address.

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This message was authored by: RKDAVIES

Re: Accessing Disney+ subscription via ipad

Hi, new to Sky and am trying to access all the apps included with my package, Disney+, Hayu, HBO ect on my ipad but am completely stumped, can anyone help please?

Not an easy transition from Virgin 

This message was authored by: MarkGoldsmith

Re: Accessing Disney+ subscription via ipad

Posted by a Superuser, not a Sky employee. Find out more

@RKDAVIES wrote:

Hi, new to Sky and am trying to access all the apps included with my package, Disney+, Hayu, HBO ect on my ipad but am completely stumped, can anyone help please?

Not an easy transition from Virgin 


It should just the case of signing in to each app on your iPad using the credentials for each app that you linked to your Sky account. Each app should have its own different combination of username/email and password depending on what you used when you created each account.

 

Sky Stream, Sky Glass Air and Sky Broadband customer

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