Discussion topic: Access denied to sky.

This message was authored by: Dons · ‎13 Aug 2026

this is the message I keep getting when I try to get on my sky app
Access Denied

You don't have permission to access "https://www.sky.com/shop/offers/customer-login?" on this server.

Reference #18.111e1202.1786645783.51cddca0

https://errors.edgesuite.net/18.111e1202.1786645783.51cddca0

This message was authored by: J_2345 · ‎13 Aug 2026

Access denied

This message was authored by: Pau4 · ‎13 Aug 2026

@Dons I'm having the exact same issue

This message was authored by: Dons · ‎13 Aug 2026

I have tried everything and nothing has helped, hope you get sorted

This message was authored by: MarkGoldsmith · ‎13 Aug 2026

The MySky app/service is just one of several Sky apps/services that are currently facing an outage.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: caesarome · ‎14 Aug 2026

@Dons @Pau4 @J_2345

The app is working for me now.

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Discussion topic: Access denied to sky.

Access denied to sky.

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Access denied

Re: Access denied to sky.

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Re: Access denied to sky.

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