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Discussion topic: yahoo email hacked

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This message was authored by: Wilc

yahoo email hacked

My sky yaho email addresss has been hacked, i change the password then every few days the hacker must get back in & change password again

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This message was authored by: caesarome

Re: yahoo email hacked

Posted by a Superuser, not a Sky employee. Find out more

@Wilc 

When you go to login in the last three digits of the mobile number shown on screen correct as a verification code will be sent to it so is this your number ?

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This message was authored by: Mark39

Re: yahoo email hacked

Posted by a Superuser, not a Sky employee. Find out more

@Wilc after you've changed your password, what happens when you next try to log in? Error message?

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This message was authored by: Wilc

Re: yahoo email hacked

It works for few days then i get logged out and when i try to log in it says password has changed so the hacker must be changing my password without usiung two step verification  

This message was authored by: caesarome

Re: yahoo email hacked

Posted by a Superuser, not a Sky employee. Find out more

So when you login it says the password is incorrect, so can you change it here:

https://id.sky.com/change/password

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This message was authored by: jayach

Re: yahoo email hacked

Posted by a Superuser, not a Sky employee. Find out more

@Wilc wrote:

It works for few days then i get logged out and when i try to log in it says password has changed so the hacker must be changing my password without usiung two step verification  


That seems unlikely, it's now almost impossible to do anything on Sky without the 2FA, including getting on this forum.

This message was authored by: piepowder

Re: yahoo email hacked

I posted elsewhere, that after the last software iteration of 2 step verification (opt in - fully opt in - opt out - everyone opted in onto everywhere on the service) I got a message from Google saying password issue on several apps - not due to Google. Hence had to change various passwords including for here. The timing was very coincidental to the final iteration of 2 step everywhere. Interestingly on my mobile phone the new passwords are not needed nor updating. I don't understand it. I could venture to suggest that somehow when the software was  tweaked there was a temporary exposure. But I do not know. There is some info about of scam password reset - don't hit the link. My sole confusion is that why would a hacker revert to this wehen simply hack and leave would mean you have been exposed but don't know it. I venture to suggest that you phone SKY helpline in case there is a software glitch on your account that doesn't save your password - given my coincidence above and how to enforce 2 step verification by software tinkering several times does not necessarily imply a totally fix unless 100% tested.

 

Unrelated thought: A good friend of mine sadly deceased was a microsoft engineer who ended up working for a company that fixed major software installations and their glitches. Firms buy in £multi-million systems such as billing systems that need harmonisation to function. He stated that it is often the case that software coders simply cut and paste code from elsewhere to hope for same functionality, but end up in a glitch as the pre- and post- insertion points do not align. so the whole code string has to be tested. Often the fix throws up another consequential glitch etc  etc. He worked on several large software programme installations and check ups - each took a team 2 years to smooth out the glitches. Seemingly software developers don't go native anymore but try cut and paste code. A bit like inserting a phrase in a sentence but from another language. The phrase means what you want it to say, but just doesn't harmonise. If you get the drift. Could such a thing happen in a website - who knows? Just making an observation.

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