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Discussion topic: two step verification code

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This message was authored by: AJHoops

two step verification code

I am trying to get into my email but the verification code is not coming through to my mobile number - which is correct.

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This message was authored by: caesarome

Re: two step verification code

Posted by a Superuser, not a Sky employee. Find out more

@AJHoops 

In your messaging app have you checked that it has gone into the spam/trash/bin folder.

 

If it isn't then to turn it off yet siging in with the recovery code that you should have made a note of when setting this up.

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This message was authored by: Mark39

Re: two step verification code

Posted by a Superuser, not a Sky employee. Find out more

@AJHoops wrote:

I am trying to get into my email but the verification code is not coming through to my mobile number - which is correct.


@AJHoops: for clarity are the three digits shown on screen when you request a Verification Code the last 3 digits of your mobile number?

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