secondary email account access via computer

[laptop1968]

i can access my main email address **********@sky.com on the yahoo site or through sky app

but i cannot access any secondary email address the one i use the most through a computer

any idea how, need to down load an attachment and it wont load on the phone or allow me to forward it.

i know it there as i have viewed it a few weeks ago

[caesarome]

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@laptop1968 wrote:

but i cannot access any secondary email address the one i use the most through a computer

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And what is happening when you try to access this other email account, so what message do you see when you try to login to it here:

https://skyid.sky.com/signin/email/

[jayach]

@laptop1968 

It isn't clear just what you are asking.

Is this secondary email address also a sky one?

When you say "through a computer", do you mean via a browser or an app/client?