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Discussion topic: reopen old email account

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This message was authored by GemmaL This message was authored by: GemmaL

reopen old email account

Hi, 

My partner has a sky email account that is linked to his Facebook and he has now been loged out of facebook and the only way he can get back on is though his email , but sky wont let him log in as his account is old and not been used in about 10 years. Is there anything he can do to get it all back working? 

Any help would be good. 

Thanks 

Gemma 

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This message was authored by Mark39 This message was authored by: Mark39

Re: reopen old email account

Posted by a Superuser, not a Sky employee. Find out more

If he can't log in here, I would imagine his Sky Yahoo Mail account has been deleted and is irretrievable,  I'm afraid. 

 

https://www.sky.com/signin/email

This message was authored by caesarome This message was authored by: caesarome

Re: reopen old email account

Posted by a Superuser, not a Sky employee. Find out more

If the account was last used 10 years ago it would have been closed by Sky so is there no way Facebook can help here by changing the registered email address at the very least ?

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