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Discussion topic: no longer receiving e mails from a regular sender

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Baildon6
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no longer receiving e mails from a regular sender

‎20 Oct 2023 02:29 PM

Help please - e mails from a regular e mail contact no longer being received 

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Mark39
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Re: no longer receiving e mails from a regular sender

‎20 Oct 2023 02:46 PM

Posted by a Superuser, not a Sky employee. Find out more

Are you able to tell us what error message they're seeing in the bounce message reporting non-delivery?

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Baildon6
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Re: no longer receiving e mails from a regular sender

‎20 Oct 2023 03:18 PM

Hi Mark 39 

Many thanks for the contact - I don't get anything - all other e mail senders are received OK

David

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Mark39
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Re: no longer receiving e mails from a regular sender

‎20 Oct 2023 03:22 PM

Posted by a Superuser, not a Sky employee. Find out more

It's the sender who would get the bounce message explaining the reason for non-delivery.

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